Customer Service Representative - State Farm Agent Team Member
Full Time in Washington - DC
Responsive recruiter
Benefits
- License reimbursement
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Bonus based on performance
- Competitive salary
- Flexible schedule
ABOUT OUR AGENCY
Since opening our doors in 2015, Allister Primo State Farm has been proud to serve families, individuals, and businesses throughout DC, Maryland, and Virginia. With more than 30 years of combined insurance and financial services experience, we have built our agency on strong relationships, personalized service, and a genuine commitment to our community.
Giving back and helping others has always been at the heart of our agency, from supporting local businesses and nonprofits to helping customers build a stronger financial future.
Our agency offers plenty of bonus opportunities, health insurance, reimbursement for licensing costs, paid time off, and a strong commitment to work-life balance.
If you are looking to join a team that values people, relationships, community, and making a difference, we would love the opportunity to get to know you and welcome you to the Allister Primo State Farm family!
ROLE DESCRIPTION
Since opening our doors in 2015, Allister Primo State Farm has been proud to serve families, individuals, and businesses throughout DC, Maryland, and Virginia. With more than 30 years of combined insurance and financial services experience, we have built our agency on strong relationships, personalized service, and a genuine commitment to our community.
Giving back and helping others has always been at the heart of our agency, from supporting local businesses and nonprofits to helping customers build a stronger financial future.
Our agency offers plenty of bonus opportunities, health insurance, reimbursement for licensing costs, paid time off, and a strong commitment to work-life balance.
If you are looking to join a team that values people, relationships, community, and making a difference, we would love the opportunity to get to know you and welcome you to the Allister Primo State Farm family!
ROLE DESCRIPTION
As a Customer Service Representative - State Farm Agent Team Member with Allister Primo - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES
RESPONSIBILITIES
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation $40,000.00 - $52,000.00 per year
Join a community of good neighbors
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Make a difference in your community every day.
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Gain confidence and grow your dream career.
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Earn benefits and rewards that are second to none