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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jonathan Binstock

May 6, 2025

5  out of  5
rating by Jonathan Binstock
"Tiffany turned it around for me kindly and quickly. She was a delight to work with. I'm all set up now with the insurance I need."
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Dana Bradburn

May 5, 2025

5  out of  5
rating by Dana Bradburn
"I would like to give a shout out to Tiffany, she was a great! She was very patient, answering all my questions even the ones I asked twice. She was very helpful and informative, not to mention they were in my price range. She made it easy for me to choose State Farm!"
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Joan Turner

April 28, 2025

5  out of  5
rating by Joan Turner
"The staff member Tiffany was very courteous, polite and she helped me get a very reasonable amount for my home insurance. I was very pleased with her knowledge and help in getting a very affordable rate. She saved me so much money. I would recommend this company to anyone."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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JOHNICE JACKSON

April 28, 2025

5  out of  5
rating by JOHNICE JACKSON
"Hello, I had the pleasure in speaking with Mr. Andy Gutierrez, he is the best agent I have spoken to since I had STATEFARM. He was very pleasant, and patient with me due to me being undecided on which direction I wanted to go as far as my policy. He really made my phone call worth its while,& I would like to talk with him every time I call to the office."
We responded:
"Ms. Jackson we truly appreciate your business , Andy enjoyed working with you just as much and we look forward to building on this relationship ! Thanks for working with us to handle all of your insurance needs ! "
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Joe Dickens-Young

April 24, 2025

5  out of  5
rating by Joe Dickens-Young
"Tiffany was great, really talked me through the process and helped me pick the best quote for me! She was persistent in contacting me as I needed a day to get things settled. This was a great first time experience. Thank you Tiffany!"
We responded:
"Thank you, Joe, for taking the time to leave a review! We’re thrilled to have you as part of our State Farm family. Tiffany truly enjoyed assisting you with your insurance needs and ensuring everything was handled smoothly. If you ever need further assistance, don’t hesitate to reach out to our office—we’re always here to help!"
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Robert Straughter

April 15, 2025

5  out of  5
rating by Robert Straughter
"Excellent service from start to finish! Mr. Primo & his staff are friendly, knowledgeable, and went above and beyond to make sure the insurance needs I was looking for/ needed were taken care of. I highly recommend to anyone looking for professionalism to give their office a call."
We responded:
"Robert we truly appreciate you being a part of our State Farm family for all your insurance needs! Thanks for your kind words! "
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Tanya Simms

April 14, 2025

5  out of  5
rating by Tanya Simms
"I called to get a quote for homeowners and car insurance. Tiffany Pearce assisted me with getting more coverage for a lower price. She thoroughly informed me of different types of coverage that would be beneficial to me. She also compared policies and gave me a few days to think about the changes. Tiffany answered all of my questions and returned my emails in a timely manner. I feel like the experience was professional and hassle free. So I decided to change my insurance to State Farm."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Chance Kennicutt

April 10, 2025

5  out of  5
rating by Chance Kennicutt
"I worked with Tiffany to move my policy from out of state and had a wonderful experience. Her patience and willingness to provide quick responses to any questions really made the process easy. I highly recommend Tiffany and look forward to working with State Farm in the future."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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The Traveler

December 30, 2024

2  out of  5
rating by The Traveler
"I guess they're ok, if you dont need them. I was with this location for 2 years. I didnt have any accidents, but I did have roadside assistance claims. 1 in 2022 and 3 in 2024. I guess thats the limit because 3 months after my last tow claim, they sent me a letter stating that they're dropping my roadside assistance service. So I dropped them. No renewal ever. Whats the point in offering the service if you're going to penalize people when they use it? 🤨"
We responded:
"Thank you for taking the time to share your experience with us. We appreciate your feedback and understand your concerns regarding the roadside assistance service. We strive to provide comprehensive support to our customers, and it is never our intention to make you feel penalized for utilizing the services we offer. Each claim is reviewed carefully to ensure we can continue to deliver quality assistance to all our customers. Sometimes, frequent claims can indicate underlying issues that may need to be addressed differently. We regret that this situation led to your decision to leave us. Your feedback is valuable, and we will use it to improve our services and communication with our customers. If you would like to discuss this matter further or if there is anything we can do to assist you, please do not hesitate to contact me. Thank you again for your time with us, and we hope to have the opportunity to serve you better in the future."
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Lauren Anderson

December 26, 2024

5  out of  5
rating by Lauren Anderson
"I had an outstanding experience with Allister! He went above and beyond to help me find the best insurance plan that not only met my needs but also saved me money. Allister was professional, knowledgeable, and incredibly patient in answering all my questions. His dedication to customer service truly sets him apart. I highly recommend Allister to anyone looking for an insurance agent who genuinely cares about their clients and delivers exceptional results!"
We responded:
"Lauren it was truly and honor to work with you and your family to find the best home and auto insurance to meet your needs. I appreciate you taking your time to leave a review and look forward to working with you for decades to come ! Also I appreciate the referral you sent our way !! Thank you ! "
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Adam Hill

November 28, 2024

5  out of  5
rating by Adam Hill
"We have been members of State Farm for over 20 years. We have never had any issues, State Farm is always friendly, helpful and easy to get things done. We were recently in a head-on collision and Allister Primo and his office was very attentive and helpful. We were given a claim POC (Shermaine Jordan) quickly, she was also very friendly, helpful and easy to work with. I will recommend State Farm to anyone asking about auto insurance."
We responded:
"Adam , thanks soo much for being a loyal client with State Farm overs the past few decades. It has been a pleasure to work with you and we appreciate your kind words and you allowing us to service your insurance needs. "
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JC DC

June 21, 2024

5  out of  5
rating by JC DC
"The service was exceptional, delivered with great efficiency and timeliness."
We responded:
"Jc thank you for allowing us to service your home and auto insurance over the years. We truly appreciate your business! "
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Gina Pooler

January 8, 2024

5  out of  5
rating by Gina Pooler
"I always receive top tier service from them. From the owner to everyone I speak to, I feel like I receive white glove service. I was very pleased with the service I received from Andy. He is knowledgeable, patient, funny and most important, proactive. He’d done his research and so I didn’t have to spend my time answering questions that are in my files. Great job Allister, Andy & team!"
We responded:
"Gina thanks soo much for being a client with our agency over the years and leaving this wonderful review we appreciate you and your family !! "
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Jasleen Narula

January 2, 2024

5  out of  5
rating by Jasleen Narula
"I had a very pleasant experience working with James to get renters insurance here. I would highly recommend working with him for your insurance needs!"
We responded:
"We appreciate your 5 star review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Zaid Salbi

October 26, 2023

5  out of  5
rating by Zaid Salbi
"I can not be happier than dealing with such a great State Farm agent like Allister Primo. Ask for Kate, she is the best of the best in everything. high skilled agent, great communicator, always address all my concerns and issues, provide the best premium quote ever and, response as fast as a falcon. Thank you Allister Primo for having Kate in your team."
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Dan jaffe

October 11, 2023

5  out of  5
rating by Dan jaffe
"I had a somewhat complex auto insurance issue and Kate Harrington of the Allister Primo State Farm office provided extremely useful assistance in navigating these issues,"
We responded:
"Dan, we truly appreciate you and your family and you giving Kate the opportunity to service your auto insurance. We are in business because of great people like you and thank you soo much for your review !"
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Karen E.

October 11, 2023

5  out of  5
rating by Karen E.
"I have worked with Kate twice on renters insurance. Moving is not a pleasant experience and dealing with various vendors can be challenging. State Farm was the exception. Kate made everything easy. She set expectations on process and pricing and exceeded my expectations - even the second time when I had high expectations because I had worked with her before! She is positive, knowledgeable, efficient, and all around helpful."
We responded:
"Karen, Thanks soo much for taking the time to leave a review for Kate and our agency. We truly appreciate your business and look forward to working with you and your family ! "
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Christine Doci

September 19, 2023

5  out of  5
rating by Christine Doci
"Working with Sean Steinhauer on our landlord insurance policy was a breeze. Our former insurer raised our rates over 137% so when it was time to breakup, we started researching local providers and are thrilled with his level of communication, timeliness, and going above and beyond to submit our cancellation notice and notify our mortgage lender, too. Thanks to the Allister Primo team!"
We responded:
"Christine, firstly welcome to our State Farm family we are soo happy to have you and service your homeowners insurance ! Thanks for leaving us a review we look forward to working with you !"
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Cherri Sinclair

September 11, 2023

5  out of  5
rating by Cherri Sinclair
"I have an umbrella insurance policy with Primo's State Farm for about 7 years now and it has been a great experience until I received a note about needing to get my roof redone. I called the office to get a better understanding and I will say that Kate Harrington, one of the agents, IS ABSOLUTELY THE BEST! Kate provided the best customer service I have ever received in my entire life! I received a notice stating that my home insurance policy was going to expire on 7/28 because I never responded about updating/fixing my roof. I had a year to do this but overlooked it. I ended up speaking with Kate about this. She answered all of my questions in regard to what I needed to do for my roof and to keep my home insurance with State Farm. I honestly was ready to look for another home insurance company, but her knowledge and empathy really eased my frustration and ignorance of the matter. She was very understanding and did everything she could to provide me the details I needed from underwriting so I could mend this issue. In addition, she stayed on top of the entire situation after I told her I would get the roof fixed. From beginning to end. Once I got the roof fixed, two or three days before the deadline, Kate was on it! She sent my roof receipt, warranty and photos to underwriting immediately and gave me updates on what would happen with my policy. I mean, she is just amazing and really helped me. I'm sure she was "just doing her job" but to me, I felt like a VIP client! I am very grateful for Kate's customer support. "10 out of 10, highly recommend...KATE!""
We responded:
"Cherri, thanks soo much for taking the time to leave us a review and being a client with us for almost a decade !! We are honored to handle your home insurances needs thanks for leaving these kind words about Kate ! "
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Clarice LeBow

June 28, 2023

5  out of  5
rating by Clarice LeBow
"Super helpful and direct on the phone when I needed help!"
We responded:
"Clarice thanks soo much for leaving us a review ! We appreciate you allowing us to serve all of your insurance needs ! We appreciate your business ! "
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Tommy Tate

June 7, 2023

5  out of  5
rating by Tommy Tate
"Great service. Allister and his team know how to make you feel well taken care of and appreciated."
We responded:
"Tommy it’s a pleasure !! Thank for believing in us and working with us over the years ! "
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A M

June 6, 2023

5  out of  5
rating by A M
"Professional, courteous and friendly service for years! Allister and team are the best of the best. There are probably 30 other insurance agencies on my route to this branch - we wouldn't even consider going elsewhere! Very professional and friendly 👏 Great job!"
We responded:
"Thank you soo much for leaving us a review ! We are in business because of great people like you and are honored to provide you insurance ! "
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Bridging the Gap Family Services LLC

May 26, 2023

5  out of  5
rating by Bridging the Gap Family Services LLC
"Thank you Primo and your team! Great communication and got the job done for my commercial unit insurance. HIGHLY RECOMMEND"
We responded:
"We truly appreciate you choosing us for your business insurance needs and your partnership ! We are honored to work with you and your family ! "
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Abbas Amiri

May 6, 2022

5  out of  5
rating by Abbas Amiri
"Very polite, professional and responsive, the whole crew."
We responded:
"Thank you for the review you are appreciated."
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Amanda Quesada

January 7, 2022

5  out of  5
rating by Amanda Quesada
"Insurance, of any kind, is a pain in the butt. But every time I call, Andy Gutierrez picks up the phone and makes the best of it. Because of him and his helpful and patient attitude, I have had a positive experience and am grateful to Andy for all his help."